Who We Are
Integrity. Quality. Humanity. Commitment. Innovation.
These are our values and not only what we stand by but what we stand for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better. Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for.
At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.
Primary Location: Australia (AU) -Queensland -Crestmead
Hiring Manager: Leanne Erickson
The Opportunity
We are seeking a dedicated and proactive Supply Chain and Operations Support Specialist to join our team. This role is responsible for providing support to all Supply Chain and Operations department systems, maintaining master data, and resolving daily production and process-related issues. The ideal candidate will identify and implement opportunities for process and systems improvements
Role Responsibilities:
- Provides Tier 1 support for all Supply Chain department systems.
- Collaborates with Tier 2 and Tier 3 support for Supply Chain systems.
- Maintains a strong and collaborative relationship with the business and IT departments, advocating for new or enhanced processes or solutions through various communication methods within the organization.
- Develops and delivers end-user training, addresses end-user process questions for implemented processes, provides break/fix support for processes/systems, and implements moderately complex process/system enhancements.
- Investigates, analyses, and resolves business process issues to correct deficiencies, reduce costs, and improve processes and performance.
- Maintains and controls master data to ensure data accuracy and integrity.
- Participates in system development projects to build quality and controls into the system. Responsibilities include reviewing business requirements, setting up security, producing test plans, documenting test results, carrying out remediation efforts, and evaluating projects.
- Ensures unit processes align with division processes and objectives.
- Communicates effectively with internal and external stakeholders to investigate issues and provide updates on resolutions.
- Ensures all department processes and documentation are current.
- Actively participates in continuous improvement projects.
About You
What Skills You Need:
- Experience in Supply Chain and Operations: Proven track record in managing and supporting supply chain and operations.
- SAP Knowledge and Experience: Proficiency in SAP systems.
- Adaptability: Ability to quickly adjust to new processes and environments.
- Interpersonal Skills: Strong ability to foster collaborative relationships with business and IT teams.
- Organizational Skills: Excellent at preparing realistic estimates of time and resource requirements.
- Data Analysis: Proficiency in analyzing data to derive actionable insights.
- Global Support Experience: Experience working with global
- Self-Motivation: Highly motivated and self-driven to achieve goals.
What Makes You Stand Out:
: A natural curiosity to investigate and resolve business process issues.
Willingness to improve processes and help teammates.
: Strong customer service skills.
If you possess these skills and qualities, we would love to hear from you! Join our team and contribute to our continuous improvement journey.
Why Join Us?
At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the support to think outside the box and the advanced tools and technology that foster innovation and achievement.
We are a Global company that truly values its people and provides a broad range of benefits which include a competitive remuneration package, flexible working, social activities, health and safety programs and ongoing training and development opportunities along with other Benefits like-
where wellbeing of our employees is at the forefront of everything we do.
which allows you to truly balance work and life.
(Higher Education, Training & Memberships)
if you choose to go with John Deere Mercer Super Plan
We embrace and strive for a workforce that is as diverse, talented and passionate as the communities in which we live and operate, and to provide a workplace where people feel included, valued and supported. We welcome applications from all backgrounds and believe that by understanding and respecting each other’s differences we will perform at our best!
Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team.
Applications for this position will close at close of business May 27, 2025
Note: Appropriate work authorisations are required in this country prior to application.
John Deere believes in the power of diversity in the workforce and is committed to creating an inclusive environment for all employees.
John Deere Australia is proud to be recognised by Diversity Council Australia Ltd as an Inclusive Employer for three consecutive years: 2021- 2024
John Deere is proud to collaborate with WORK180- an international jobs network that connects smart businesses with talented women.
